Tradewinds Consulting

Tech Stack Architecture + Solutions Brokerage Services

You get an experienced, in-house team to help you make confident Tech decisions without needing to be an expert in every new product released

Technologies We Source

- AI Agents: Agents for Sales and Service

- Voice + Omnichannel: (Online-based Voice, Video and Chat Tools)

- Cybersecurity + Managed Protection Plans

- Work From Home

- Internet and IoT: (Wireless, Fixed-Line and Edge Networks)

- Payment Processing

- GPU as a Service + Asset Management

- VM Ware + Cloud Backup

"Why Not Just Go Direct...?"

When you work with us, you get a neutral technical team whose incentives align with picking the right thing - not what gets a commission this quarter.

"How is it No-Cost to us...?"

The supplier covers the cost of our engagement once you move forward.
That lets us act like your internal team: zero pressure, zero bias, zero risk.

"But You're a Small Team..."

Because we’re backed by the $2B+ Intelisys ecosystem, You get enterprise-level engineering, strategy, and stability - filtered through a small, personal, owner-led team.

The Smart Customer Journey

Smarter Self Service

81% of customers attempt self-service before contacting a company and 67% prefer it over speaking to an agent.

We bring in AI-driven tools that actually resolve issues, contain more calls, and give instant answers when customers want them.

Phone Trees that Add Frustration

Legacy phone trees and outdated IVRs push even simple requests into long, winding calls.

21% of inbound calls require customers to repeat themselves.

Our solutions preserve full context so when agents step in, they are able to help quickly and seamlessly.

Experiences that Last

32% of customers stop working with a brand after one bad experience.

In today’s journey, how quickly customers get the answers they need is our defining metric.

We design journeys that keep every step fast and consistent so first impressions turn into lasting trust.

Customer Experience Platforms (w/ AI Agents)

Your contact center is the frontline of your business. We partner with the leaders in CCaaS, UCaaS, and conversational AI to automate routine calls, empower agents with real-time insights, and deliver customer experiences that set you apart

CX + AI Partners

Network and Connectivity

Every app, call, and customer interaction depends on the network. Our partners deliver fiber, SD-WAN, and global connectivity, giving your business the performance and reliability it needs everywhere you operate

Network + Internet Partners

Wireless Phones

Managing mobile devices and carrier plans shouldn’t drain your team. We partner with wireless and mobility specialists who simplify lifecycle management, optimize costs, and keep your workforce connected

Wireless Phone Partners

Cybersecurity

Security can’t be an afterthought. We work with providers that deliver 24/7 SOC coverage, zero-trust frameworks, and cloud-first security architectures, protecting your business while meeting compliance requirements

Cybersecurity Partners

Tradewinds Consulting